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DĖMESIO! Mus rasite NAUJU ADRESU - Konstitucijos pr. 26 (4 aukšte), Vilniuje (Forum Palace)
ABOUT ESTRAVEL VILNIUS

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About Estravel Vilnius

Estravel Vilnius operates in capital of Lithuania and is a subsidiary of Estravel Ltd. Baltcoming has full service offices in Tallinn, Riga and Vilnius, offering DMC, professional travel services in Estonia, Latvia, Lithuania, Russia, Finland and Belarus. Due to its market leader position and large purchase volumes, Estravel offers the best negotiated rates in the market.

Historical facts
● Established in Tallinn in August, 1988
● Accredited as an IATA agent in August, 1993
● The market leader of Estonia since December, 1994
● American Express Network representative since 1995
● Full service office opened in Riga in 1996
● Full service office opened in Vilnius in 1997
● Sales volume rose more than 40 million US $ in 2002
● A member of the National Tourism Business Association since 2011
● A member of Lithuanian Chamber of Tourism since 2011
● A member of American Chamber of Commerce since 2012
● A member of Finnish-Lithuanian Chamber of Commerce since 2012
● A member of Estonian Chamber of Commerce in Lithuania since 2012
● A member of Swedish Chamber of Commerce in Lithuania since 2012

Vision
Estravel Vilnius American Express Travel Service Network Strategic Vision is to be the
largest, most reliable and most value added support system providing unparalleled
customer service and products to the travelers worldwide.

Mission
Estravel Vilnius American Express Travel service Network International is dedicated to
providing unsurpassed support and benefit to our partner agencies and unparalleled
service and quality to our customers.

3 major operating principles:
We must provide a superior value proposition to our customer
We must achieve Best-In-Class Economics
Everything we do should support the American Express Brand

Values
To the extent we act according to the values of our company, we believe we will inspire the loyalty of our customers, earn a sustainable leadership position in our business, attract and retain a highly talented and engaged workforce, and provide a superior return to our shareholders. This, in return, will enable us to achieve our vision of becoming the world's most respected service brand.

Customer Commitment
We develop relationships that make a positive difference in our customers' lives.

Quality
We provide outstanding products and unsurpassed service that, together, deliver premium value to our customers.

Integrity
We uphold the highest standards of integrity in all of our actions. Teamwork
We work together, across boundaries, to meet the needs of our customers and to help the company win.

Respect for People
We value our people, encourage their development and reward their performance.

Good Citizenship
We are good citizens in the communities in which we live and work.

A Will to Win
We exhibit a strong will to win in the marketplace and in every aspect of our business.

Personal Accountability
We are personally accountable for delivering on our commitments. 

 
  contact main page
Call Incoming Customer service: +370-5 2125803   |   Mail to Incoming Customer service: incom@estravel.lt   |   Welcome to Konstitucijos pr. 26, Vilnius, Lithuania