If you are planning to travel to/from Vilnius Airport, it is important to note that due to the enhanced aviation security screening procedures, large queues of waiting passengers may form at Vilnius Airport.

Peak passenger times

• Morning: from 4 am to 6 am;
• midday: 11 am to 2 pm;
• evening: 5 pm to 8 pm. 

What can I do to get through airport security without stress?

• Arrive at the airport 2 hours before your flight.
• Prepare all necessary flight documents in advance.
• Check that you do not have any prohibited items in your checked and/or hand luggage. See here for guidelines and a list of prohibited items.
• Check in online if you can. Checking in independently will save you time and speed up baggage check-in.
• Book an express check-in service.

If your flight is delayed, cancelled or rescheduled

• Contact the Estravel travel consultant you purchased your flight tickets from. If you bought your airline tickets on your own. If you bought your airline tickets directly through an airline company – call the helpline number. Please note that you may have to wait longer in the call queue. 
• For those planning ahead: you can now change your existing flight tickets to a different flight date. Flight date changes can be made by the travel consultant where you bought your flight tickets or by the airline.

Estravel travel agency has information on the flight options available from all airlines and has a thorough understanding of airline regulations and standards. If you are worried about flight cancellations, we recommend booking your flight tickets through Estravel Travel Agency.

• Estravel’s customer helpline is open 24/7. You can be sure that you will always get professional help in emergencies.
• If your flight is cancelled, Estravel’s travel consultants will help you buy tickets for an alternative flight as soon as possible.
• In the event of flight changes (e.g. flight rescheduling or cancellation), not all airlines can arrange a comfortable waiting time (hotel, meals or transfers). Estravel consultants will help you to arrange these services by the airline’s instructions.
• If the airline does not fulfil its obligations during your flight, Estravel Travel Centre consultants will help you to make a claim against the airline for compensation.
• In the event of unforeseen circumstances, we recommend that you choose alternative means of travel if you are able. You can be sure that Estravel consultants will help you to buy train, bus or ferry tickets quickly.
• Airlines usually give priority to loyal travellers when flight changes occur. If you have an airline loyalty card, make sure you enter the card number in your booking – if you’re not sure how to provide this information, Estravel’s travel experts will be happy to help.

You will always get the urgent and professional help you need on your travels from Estravel’s travel experts – we are ready to help you 110%.