A professional travel expert is a great asset in today’s rapidly changing travel world. However, flexibility and the ability to plan trips independently in real time are equally important for business travelers. We present you the business travel booking tool “Symphony.” In this article You will learn:
- What is the “Symphony” travel booking tool, and how it can benefit your company?
- What size companies is this travel booking tool recommended for?
- What are the key features of this travel booking tool?
- How much does the installation and configuration of “Symphony” cost?
- How does it differ from the similar travel booking tool “Cytric”?
- What are Estravel clients’ reviews of “Symphony”?
What is the “Symphony” travel booking tool?
“Symphony” is a 24/7 business travel planning and management platform designed for companies of various sizes that want to plan business trips (flights and accommodation) independently from the travel agency, but have all the support and advice of the travel agency.
“Symphony” ensures compliance with your company’s travel policy, allows you to track travel expenses in real time, and provides the reports and analysis you need. It is an advanced solution for companies aiming to streamline the process of booking business trips independently.
What travel services can be booked through “Symphony”?
- Flight tickets (with the possibility to combine airlines – for example, flying with one airline outbound and with another on the return).
- Accommodation services. You can book both for your company’s employees and your guests (e.g., business partners, etc.).
- You can book additional services for flights: seat selection, access to airport lounges, baggage, meals, etc.
- Accommodation locations are conveniently displayed on a map – allowing you to find the most convenient location based on the entered address.
- Through the “Symphony” platform, you can submit a request to us for additional services such as transfers, bus tickets, tours, etc. We will immediately see your request and take care of everything.
- The platform provides prices from global flight and accommodation reservation systems – you don’t need to check different websites, as the most attractive prices are displayed in one place.
Why should companies use this business travel booking tool?
Main features and benefits:
- You have an individual company profile with unique logins and a personalized user environment.
- You can access the tool from anywhere in the world – no need for additional licenses or apps.
- The tool is configured individually according to your travel policy. Only the type of travel planning allowed by the company is ensured (e.g., budget management, booking business class flights, accommodation price limits, etc.).
- You can see in real-time where your employees are traveling.
- Different user levels are available: traveler, travel booker, profile manager. Different employees can have different rules/settings.
- Each user can manage their account data.
- Approval options of up to 9 levels. This tool is very useful for companies where travel needs to be approved by several people (e.g., the employee plans the trip, but the trip also needs approval from their manager, CFO, or CEO).
- Various payment methods are available – by credit card, or bank transfer (applicable to both flights and hotels).
- The Travel booking tool can be accessed through desktop and dedicated mobile application.
- Approved travel bookings are linked to your calendar.
Customized additional features:
- The possibility to implement prices agreed upon by your company with airlines and accommodation providers. Estravel acts as an intermediary to ensure the best conditions for clients.
- The ability to print your tickets yourself – meaning that you can not only reserve tickets but also purchase them – all managed independently without the involvement of a travel expert.
- The option to reserve a booking and modify or cancel it. This means payment is not required immediately. You can think it over and confirm the booking later.
- The ability to track travel expense reports.
- The ability to create automatic notifications and reminders.
What size companies is this tool recommended for?
The “Symphony” travel planning tool is suitable for companies of all sizes – there are no limitations based on company size or travel volume. It is ideal for both small companies that travel once a month and large companies that travel multiple times a month. In the “Symphony” travel planning tool, you can create as many users as you want – for both bookers and travelers.
How much does the installation and configuration of “Symphony” cost?
The cost of implementing the “Symphony” travel planning tool depends on the additional functionalities you want in the tool. That is, what kind of employee information about their travels you want to access.
We know that every company’s travel policy is very individual – so we invite you to have a cup of coffee and a conversation either in person or remotely to discuss your travel policy and needs with Estravel team. After assessing what functionality you require, we will be able to provide you with a more accurate price for the tool’s configuration tailored to your case.
What is Estravel’s role between your company and “Symphony”?
- We handle the implementation and configuration of “Symphony” for your company.
- We make updates to your travel policy, even after some time using the tool, if needed.
- We train your company’s employees to use the “Symphony” platform and answer any questions.
- We can visit your office or organize remote video calls for training or support.
- 24/7 support is provided for all trips, even if you plan them independently through “Symphony” without much contact with Estravel travel experts.
- We have access to your reservations from the platform, allowing us to assist in unforeseen situations or whenever you need help ar advice.
- You can submit service requests (e.g., transfers, bus tickets, tours) through the “Symphony” platform, and we will book additional services.
- We maintain the same high standards of customer service as for clients who book trips directly through Estravel travel consultants.
How does it differ from a similar business travel booking tool, “Cytric”?
In Lithuania, companies generally use two main tools for travel planning – “Symphony” or “Cytric”. Estravel recommends “Symphony” as it is suitable for small, medium, and large companies, is user-friendly, and offers flexibility in adapting functionality to the company’s needs.
“Cytric” is more recommended for large, frequently traveling companies that require extensive integration with other platforms. Installation and management costs for “Cytric” are significantly higher compared to “Symphony.”
What are Estravel clients’ reviews about “Symphony”?
*We protect the privacy of passengers, so the reviews are presented anonymously.
⭐⭐⭐⭐⭐
“We greatly value you as our business travel partners. You provide significant support to our colleagues, and we appreciate your approach to us as a client and partner. The tool helps save a lot of valuable time when planning trips. The flight ticket is received instantly, very efficient.”
⭐⭐⭐⭐⭐
“A convenient system with the best prices during the search process. The ability to use all loyalty programs in which we, as a company, participate, along with the contractual airline prices integrated into the tool, allows for significant savings. It’s great that employees don’t need to check separately if we are members of loyalty programs, as everything is already pre-entered.”
Would you like to know more about the “Symphony” business travel planning tool? Fill out the inquiry form below, and we will contact you to arrange a meeting either in person or remotely with you.